Plan Manager Job at T-Mobile, Bellevue, WA 98006

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Job Description

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

T-Mobile is the nation's Un-carrier and the fastest growing US wireless company thanks to an unconventional philosophy built on listening to customers and breaking from tired industry norms. We’re looking for a seasoned digital media professional to oversee the in-house Digital Paid Media strategy for the T-Mobile for Business or Home Internet Line of Business. This role is a leader within our organization charged with collaborating internally and externally to bring to life innovative media executions with data-backed business results.

Reporting into the Sr. Manager, Digital Steering (People Manager), you’ll contribute to a team of like-minded, results-driven media professionals – Digital Paid Media Managers and Digital Marketing Specialists - in the ideation of campaign strategy, enterprise impact of digital investment and measurement of T-Mobile’s biddable media (omni-channel programmatic, search and social). In parallel, you’ll work in partnership with the investment and analytics teams to surface insights and strategic recommendations to drive the business forward. A successful candidate will be an established veteran of the digital media space, with a proven track record for positioning data-driven media strategies to advance a broader marketing strategy and a passion for nurturing cross-team relationships.

In addition, as a lead on the team, you will be solving complex marketing and business challenges from optimizing the cross-channel media mix, making strategic recommendations that drive long-term enterprise value, and staying on the pulse of forecasts and reporting data.

This is a hybrid role which means you will need to work onsite 3 days per week.

WHAT YOU’LL DO IN YOUR ROLE

  • Lead and steward the development of T-Mobile’s LOB-level paid digital advertising strategy to best align with broader business objectives, fueled by omni-channel technology and leading industry-trends.
  • Identify test and learn opportunities and design business cases to pilot and onboard.
  • Provide mentorship for Digital Paid Media Program Managers and Digital Marketing Specialists to develop best-in-class biddable (programmatic, search, social) digital media campaigns for TMUS.
  • Use centralized data storage systems to ingest, access, and integrate data sources.
  • Summarize, visualize, communicate, and document analytic concepts, processes, and results for technical and non-technical audiences.
  • Partner with data science team to implement forecasting and scenario planning.
  • Establish and implement processes and best practices around digital paid media planning including audience segmentation, marketing funnel alignment and omni-channel budget allocation, cross-functional collaboration, and vendor/partner management.
  • Identify and develop opportunities to further the performance and business impact of digital media through testing emerging capabilities and iterating on process and best practices.
  • Lead and oversee day-to-day digital media campaign planning, LOB communication and performance feedback loop through effective project management.
  • Educate team members by building process materials to develop their industry knowledge, project management skills, and technical capabilities.
  • Foster the collaboration of team members and cross-functional teams during planning and buying cycles to inform audience, inventory, and creative strategy.
  • Prepare and deliver highly polished presentations to senior business and marketing stakeholders.

THE EXPERIENCE YOU’LL BRING

While the quality and accomplishments of a person's career will be the determining factor, the finalist must have the following requisite qualifications:

  • 7+ years of digital marketing experience (programmatic display/OLV/audio, search, paid social, and/or ad operations) whether at an agency, end brand, or technology platform.
  • Deep knowledge of key addressable advertising elements including measurement, audience planning, segmentation, and A/B testing
  • Experience with the full lifecycle of a digital media campaign from briefing and planning to execution, ongoing management and optimization, and reporting.
  • Robust understanding of the industry, inventory, and platform landscape for both biddable and non-biddable digital media
  • ‘Big Picture’ mentality to translate technical media concepts into strategic business implications.
  • Adept at managing a range of planning objectives across different products, goals, and target audiences.
  • Demonstrated experience in managing projects from end to end and coordinating resources to support in the successful and timely delivery.
  • Familiarity with the direct and programmatic digital buying landscape and workflow including, publisher evaluations and RFPs, Insertion Order delivery and pacing oversight, and post-campaign reconciliation.
  • Domain expertise in Google DV360, TTD, Facebook, Twitter, Instagram, CM, GA, Amazon Advertising Platform, and/or Adobe Analytics Suite
  • Dedicated, hard-working, roll-up-your-sleeves attitude, resilient, creative, positive, confident under pressure, strong attention to detail with a relentless focus on quality. Be the calm amidst the chaos.
  • Comfortable multi-tasking and able to deliver results under tight deadlines in a non-traditional work environment.
  • Strong Excel skill set and ability to streamline processes within the program.

Desired Qualifications

  • Experience includes Brand-side role or Director+ role at Marketing Agency
  • Experience managing and developing cross-functional team relationships
  • Hands-on experience in multiple digital advertising platforms with experience onboarding and training team members on platform fundamentals
  • Proven success in consistently driving business initiatives - going above and beyond job description

Education

  • Four-year college degree preferred


Additional Job Description
  • At least 18 years of age
  • Legally authorized to work in the United States

Washington Pay Range: $119,900 - $162,300

California Pay Range: $116,900 - $158,100

New York Pay Range: $123,000 - $166,400

Colorado Pay Range: $111,700 - $151,200


The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits
Travel:
Travel Required (Yes/No):No

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

Washington Pay Range : $119,900.00 - $162,300.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. For information about T-Mobile’s amazing benefits, check out https://careers.t-mobile.com/culture-and-benefits/

Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! https://www.tmobile.careers/profile/join/

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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