Job Description

Night Auditor Job Description

Part-time

Duties and responsibilities but are not limited to

• Work the overnight shift
• Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and accurate information is established.
• Communicate with all departments regarding in house VIP’s and any special needs.
• Thoroughly complete all guest transactions.
• Maintain an up to date working knowledge of all hotel amenities as well as any special events.
• Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
• Interact with team in a professional manner, assisting other departments with necessary information.
• Be knowledgeable of all emergency procedures and Hotel policies.
• Maintain house bank and handle all checks and cash according to Hotel policies and procedures.
• Communicate all pertinent information to Managers and Supervisors.
• Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
• Solicit guest feedback via guest comment surveys.
• Answer the telephone in a professional manner and assist guests with any questions, directions to the property etc.

Minimum Job Requirements

• Previous hotel Front Desk experience helpful.
• Excellent guest service skills.
• Proficiency in the English language both verbal and written.
• Excellent mathematical skills and previous cash-handling experience helpful.
• Organizational skills including follow-through, problem solving, and communication.
• Knowledgeable of property management system (PMS) helpful.

Physical

• 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
• Lift, lower, and maneuver up to 25 pounds occasionally

Job Type: Part-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Overnight shift
• Weekend availability
• Weekends only

COVID-19 considerations:
We are following the local and state guidelines for the safety of our team and guests in response to COVID-19.

Ability to commute/relocate:

• Chicago, IL 60616: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location

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