• Under general supervision, provides exceptional customer services, prepares, serves, and cleans up Hot Breakfast for guests following Company policies and procedures.
• Ensures food safety standards are met and maintains appropriate levels of inventory and supplies.
• Maintains the breakfast/lobby area in a clean and organized manner.
• Ensures an exceptional guest experience by providing courteous, friendly guest service through discovering and responding promptly and efficiently to inquiries, requests, and complaints with a +1 Service Attitude.
• Contributes to maintaining a positive work environment at all times for our diverse team and guests.
• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
  Start times from 4:00 p.m. until 8:00 p.m. or 8:30 p.m.
  Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guests’ questions using your knowledge of the hotel, area, and events.

• Requires ability to take written and verbal directions in English and speak English.
• Requires ability to communicate in a friendly manner with guests to create a warm, comfortable, relaxing environment.
• Requires knowledge of hotel accommodations, the community, and breakfast hours.
• Requires ability to conduct accurate inventory of food items and calculate order levels.

• With your can-do spirit and unique personality, you will shine at Drury Hotels.
• We seek friendly, energetic communicators with these qualifications.
• Knowledge of hotel accommodations, and the community. and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal direction) in English.

• Incentives - Quarterly bonuses (we succeed together!)—shared for all based on hotel results
• Health and well-being - Medical, dental, vision, prescription, life, and disability
• Retirement - Company-matched 401(k)
• Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts
• Career growth - Mentorship, cross-training, development plans, management training, and more—60% of management positions promoted internally
• Award-winning - Ranked among Forbes’ Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 16 years in a row (that’s a record!)

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. Because what we do is about more than check-in and check-out. Just as what you do is about more than a paycheck.