The Senior Manager Labor Relations develops, and leads in executing, proactive labor/management relations strategies and actions to ensure positive employee relations and to enable business priority achievement. Provides day-to-day and strategic labor relations consultation and support to leaders of non-union represented employees in a mixed union/non-union environment. Partners with other HR functional areas and leads the business to ensure Lumen is a world class organization relative to labor relations.

• Develop strategy around positive employee relations and enable frontline supervisors in building strong, direct relationships with employees
• Develop strategic plans and lead execution for union representation election campaigns
• Deliver strategic problem-solving leveraging data and business leader relationship building
• Drive effective large-scale, company-wide program management
• Ability to drive multiple pro-active initiatives cross-functionally, in collaborative, matrixed environment
• Use metrics and measurements to articulate long-term business value
• Leverage data to develop resolutions to complex problems that require frequent use of creativity
• Use judgment within broadly defined policies and practices
• Exert significant latitude in determining objectives of assignment and challenge current state
• Contribute to establishment of organization's strategic goals
• Demonstrated influencing capability
• Executive presentation skills
• Practical knowledge and proven employment-related practices such as grievance advocacy, arbitrations and agency charges

• 8+ years in either an HR/Labor Relations role in a union environment or in a management position supervising union personnel (or both) with a Bachelors
• 6+ years in either an HR/Labor Relations role in a union environment or in a management position supervising union personnel (or both) with a Masters
• Has first-hand experience in the strategic planning and execution of union representation election campaigns
• Understanding and ability to apply all aspects of the National Labor Relations Act (NLRA) as well as employment and human resources related laws, regulations, policies, principles, concepts and practices, including but not limited to Title VII, EEO, ADA and FMLA; and, associated employment laws

• Program management – organize and drive activities related to multiple interconnected initiatives accomplishing a single strategy
• Results oriented – perseverance to press through obstacles and engage the necessary resources to achieve objectives
• Communication and influence – highly effective written & verbal communication along with strong influencing behaviors
• Leadership presence – regular interaction and influence of manager and above levels, company-wide
• Analytical mindset - analytical approach with the ability to translate data into meaningful solutions
• Attention to detail – ability to assess high level trends as well as identify smaller issues that can have broader impact on the business
• Data management – good functional capabilities across the Microsoft office suite, specifically TEAMs, SharePoint, Excel, Word, and Power Point
• Stakeholder management and reporting – ability to incorporate user requirements into processes, recommendations, and on-going programs

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.