At FEI Systems, we create innovative technology solutions to improve the delivery of health and human services because we know when cumbersome administrative processes stand in the way, those who need it most are often left without access to proper care and support. From comprehensive case management software to disaster recovery services and content management information systems used in delivering foreign aid, our solutions are improving the lives of millions of people. We’re looking for a business analyst who shares our commitment to leveraging technology to make a real impact in the world – a professional who knows, beyond all else, that the quality of our products and services is only as good as the company we keep.

Job Summary: As a Mid-level Business Analyst, you will solicit, understand, and document the customer's requirements, processes, and workflows. You will also work with developers to create the functional specifications that meet those requirements, serve as a subject matter expert to the developers building those functions, and work with the QA team to test the developed functionality. This role works closely with other BAs, Developers, Testers, and Production Support through each stage of the software development lifecycle and also demonstrates both existing and new functionality to the customer stakeholders.

Principal Responsibilities:

• Responsible for direct interaction with clients including but not limited to scoping sessions, eliciting comprehensive user stories, consultation regarding questions/issues and recommending appropriate solutions
• Create the Product Backlog encompassing high level features and associated detailed User stories and acceptance criteria

• Draft necessary documentation including ATP (Authorization to Proceed) and LOE (Level of Effort) for internal review
• Collaborate with Product Owners and development leads to design the roadmap for an effort
• Provide Scrum team support during development lifecycle, clarify requirement related questions, validate developed functionality through sprint demos.
• Prepare for and participate in Scrum ceremonies including PI Planning, mid PI, Refinements, Sprint demos and retrospectives

• Facilitate and obtain signoff on Product Backlogs, Pre-UAT/Demo and UAT
• Create UAT scripts as necessary

• Must have solid “hands-on” experience with soliciting requirements and user stories and know the progression in building requirements with the customer and their workflows.
• Bachelor's Degree or higher in technology-related field or relevant experience in implementing software in the Health industry
• 4 or more years of experience as a Business Analyst.
• Understanding of business analysis principles, processes, techniques, and workflows.
• Ability to develop and prepare use cases, functional specifications, and technical requirements.
• Ability to understand and represent the needs of the end user in a software development environment.
• Strong Microsoft Office skills (Word, Excel, PowerPoint, Visio).
• Excellent written and verbal communications.
• Strong consultative and advisory skills.

Status: Full time position with full company benefits

NOTICE: EO/AA/VEVRAA/Disabled Employer – Federal Contractor. FEI Systems participates in E-Verify, a federal program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.

Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, marital status, political affiliation, disability, or genetic information, except where it relates to a bona fide occupational qualification or requirement. FEI Systems creates an Affirmative Action Plan on an annual basis. Pursuant to federal law, the portions of FEI Systems’ Affirmative Action Program that relate to Section 503 (Persons with Disabilities) and/or Section 4212 (Protected Veterans), are available for inspection upon request by applicants and employees during FEI Systems’ normal business hours.

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