Job Description
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
Restaurant General Manager
SUMMARY
The Cortina Restaurant General Manager is the essence of the establishment and the driver of productivity and enthusiasm. It is not just being responsible for the management of day to day functions, but providing excellent customer service, motivating your team, and aspiring to meet and exceed department requirements and standards.
ESSENTIAL FUNCTIONS
Job duties include; although are not limited to:
- Developing, implementing and maintaining hotel quality service standards
- Ensuring food and beverages are being served in a professional and timely manner
- Monitoring set up and maintenance of dining room and gaming areas to ensure all side work is complete
- Interacting with guests to ensure a positive, memorable experience
- Leading daily pre-meal meetings
- Completing daily shift reports
- Supervising, scheduling, hiring and training of all restaurant Associates
- Completing Micros closing paperwork and ensuring adherence to all Liquor Laws
QUALIFICATIONS
- College Degree preferred.
- Minimum of five years’ experience in a luxury hotel preferred.
- Minimum of five years’ experience in customer service.
- Minimum of five years’ experience in Food and Beverage.
- Minimum of two years’ experience in Food and Beverage Management.
- Excellent telephone etiquette.
- Exceptional guest recovery skills.
- Enjoy interacting with people in a fast paced environment.
- Excellent organizational and time management skills.
- Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook.
- Must possess a positive attitude.
- Must be willing to participate in a learning environment.
- Must integrate company values throughout all interactions.
- Must be able to quickly adapt to effectively using new software products.
- Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.
PHYSICAL REQUIREMENTS
Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.