The telecom recruitment team at Myticas Consulting is looking for an experienced Network Service Platform (NSP) Engineer, who would be interested in a hybrid/remote contract opportunity offered within the Richmond, VA region.

Candidate MUST be US citizen or Permanent Resident.

MUST have medium to expert-level engineer experience in the operational aspects of the Network Service Platform (NSP).

The Resident Engineer will interface with the local Customer Network Operations Center personnel.

Supporting: Customer’s NOC Operations and Maintenance Engineering Staff to develop Operations Readiness.

Establish documented processes and procedures to improve NOC visibility to the EMS’s and associated Network Elements.

Define IP MPLS provisioning standards and develop a consistent process guideline to further reduce fault restoration timelines.

Provide continued On-The-Job (OJK) Knowledge transfer to Client NOC personnel including:

• Proactively manage and troubleshoot the NSP environment for Production and LAB (Alarms associated with the applications and the environments).
• Generate performance/analytics reports for NSP environment and its applications.
• Generate network and services capacity reports (MPLS, DWDM, Microwave, etc.)
• Provide technical consultation on the development of new “configurator” tool and maintain current and updated tool versions for the duration of Term.
• Generate “audit” reports against architecture standards.
• Develop a process to automate user (Local Accounts) nodal password changes for MPLS, DWDM, Microwaves NEs.
• Take the lead in opening and managing the progression of TAC tickets associated with the NSP environment and applications.
• Provide support for NSP software upgrades.
• Provide support for nodal software upgrades for MPLS, DWDM, Microwaves NEs.
• Develop on-demand scripts to support various operational needs (e.g., adding “ip-mtu” to VPRN interfaces).
• Provide knowledge transfer on NSP.
• Monitoring and surveillance activities
• New network element configuration/Network routing setup
• IP Element configuration
• Event detection and isolation/Fault resolution
• Routine diagnostics and corrective action management
• Evaluate customer skillsets and develop a training plan

INDOTT