Loss Prevention Manager Job at DICK'S Sporting Goods, Los Angeles, CA

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Job Description

DICK’S Sporting Goods is seeking a Big Box Retail District Loss Prevention Manager to oversee Loss Prevention functions in our LA East District.

Store locations are as follows: West Covina, Upland Colonies, Chino, Yorba Linda, Pasadena, Santa Clarita, Palmdale, Victorville, Glendale, Northridge, Eastvale.

On our team, everyone plays a critical role providing genuine, helpful and friendly service to help our athletes perform at their best and enjoy their sport. We’re committed to creating an inclusive and diverse workforce, reflecting the communities we serve. This role is an opportunity to make a difference and join the world’s greatest sports team.

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss.Essential Functions of this position include:

  • Support, promote, and actively demonstrate company values with related customer service
  • Develop strong, customer-focused relationships with Store Operations and Human Resources partners
  • Analyze key metrics to identify potential operational deficiencies and financial risks by store and district
  • Implement, coordinate, and manage all aspects of the Loss Prevention program
  • Assess, teach, coach and train regarding loss prevention, compliance, operational, safety, and new store topics
  • Actively participate in self-development for improvement in current role and for future promotions
  • Proactively monitor controls and conduct local and remote surveillance to identify possible dishonest activity (both internal & external)
  • Effectively network with retail and government resources to identify, investigate, and address organized retail crime (ORC) activities
  • Direct physical inventory preparation, execution, and variance research processes
  • All Teammates are required to adhere to all safety policies and procedures.
  • Additionally, as business needs arise, other tasks may become necessary.

QualificationsBachelor's degree:

  • 7+ years of Loss Prevention experience or related retail experience with at least 3 years in a multi-unit environment
  • Loss Prevention Certified (LPC) preferred
  • Certified Forensic Interview (CFI) preferred
  • Must possess a valid driver’s license
  • Must successfully pass comprehensive criminal background and motor vehicles check
  • Microsoft Outlook, Word, Excel
  • Excellent written & verbal communication skills
  • Customer-service oriented
  • Strong interpersonal & client consultation skills
  • Self-motivated & results oriented
  • Supervisory & leadership capabilities
  • Problem solving & troubleshooting capabilities
  • Execution skills
  • Strong detail orientation
  • Superior organizational abilities
  • Process & procedure oriented
  • Action oriented
  • Command skills
  • Composure
  • Planning & Organization
  • Integrity and trust
  • Learning on the fly
  • Customer Focus

DICK’S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.

Job Type: Full-time

Pay: $83,000.00 - $138,200.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Vision insurance

Supplemental pay types:

  • Bonus pay

Work Location: On the road

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