Job Description

Acara solutions is looking for Part Time Hope Lodge Coordinators in Decatur, GA.

$16/hour

Thursday-Saturday 4pm-midnight

Thurs/Fri= 6pm-midnight is a 10% shift differential

Saturday 4pm-midnight is a 15% shift differential

RESPONSIBILITIES

• Maintains the safety and comfort of Hope Lodge guests, volunteers, and other visitors as a primary focus and ensures any issues or concerns are addressed immediately and within policy.
• Performs all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out in strict adherence to Hope Lodge Operations policies.
• Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
• Ensures timely completion of all required trainings and compliance courses and attends all required staff meetings.
• Performs any and all necessary responsibilities in the absence of additional staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge.
• Assists in the recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
• Serves as a spokesperson for the Hope Lodge and actively promotes community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.

Required Experience

• High School Diploma, GED or equivalent required.
• At least one-year experience in healthcare, social services, hospitality services, or volunteer management, or an equivalent combination of experience and education preferred.

Job Type: Full-time

Salary: $16.00 per hour

Work Location: On the road

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