Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

Collaborates with the UHH clinic team to help actively engage a panel of approximately 500 patients and co-develop and facilitate the implementation of customized care plans.

Roles & Responsibilities:

1. Communicates with patients using a variety of methods, both in person (individually or in groups) and by telephone, text, or email

2. Implements a range of interventions through counseling, motivational interviewing, coaching, education, referral and advocacy to assist patients in gaining access to services and resources

3. Provides patient education on chronic disease management on which the Health Coach will be trained

4. Communicates care plans and pertinent information with the internal care team and other parties participating in the care of the patient, as necessary

5. Assists with the coordination of care across the care continuum (including home care, outpatient care, ER care, and hospital care) while maintaining strict patient confidentiality at all times

6. Serves as a positive example and representative of the organization both internally and externally

7. Helps to build and perpetuate a practice environment and culture of collaboration, respect, learning, flexibility and fun among all team members

Requirements:

Education:

Bachelors' Degree or 3 years relevant experience required.

Experience:

1-2 years of experience in a service environment required (demonstrated commitment to health and wellness a plus)

Licensing and Certification

Completion of a Medical Assistant certificate program from an accredited school is required; Certified Medical Assistant is preferred.

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential

• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination

• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers

• We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong, and are able to professionally advance. We share the belief that all employees, regardless of job title or expertise, contribute to the patient experience and quality of patient care.

Explore more about this opportunity and how you can help us write a new chapter in our history!

Who We Are

Over 38,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospitals, including Mount Sinai Beth Israel, Mount Sinai Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside ( Formerly St Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans

Compensation

The Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $58661 - $60000 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.