Field Coordinator Job at Help at Home, Rockford, IL 61114

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Job Description

Help at Home is hiring a Field Coordinator!

We offer weekly pay!

Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.

Help at Home leads the home care industry in protecting our clients, caregivers, and employees. We provide priority vaccine access, a ready supply of quality PPE, and up-to-date training.

We are currently seeking a Field Coordinator to provide clerical and customer service support to our branch. The Field Coordinator will be responsible for making visits to our clients' homes to ensure the delivery of quality care services from our staff and they will conduct 15 - 20 home visits per day. They will also provide administrative support to their branch by managing phone calls and completing any other clerical tasks.

Works hours for this role are Monday - Friday 8:00AM - 5:00PM.

Benefits

Help at Home strives to be an employer of choice in your community and our employees are the foundation of our work. Eligible staff can enroll in a wide variety of benefit programs, along with lucrative bonuses in certain areas.

We offer a variety of in-depth training opportunities to provide our staff with the tools to be successful. Help at Home also offers strong career path possibilities for those employees who are committed to growing within the organization.

Join us today and become a Help at Home Hero!

Responsibilities
  • Conduct daily visits to clients' homes
  • Answer incoming phone calls and redirect calls, as needed
  • Greet and assist guests
  • Enter and submit documentation records of home visits
  • Assist the Branch Manager with any other administrative/clerical duties, as assigned

Minimum Qualifications
  • High school diploma or GED
  • Valid driver's license
  • Access to an insured and reliable vehicle or public transportation
  • Active and current auto insurance
  • Ability to travel within the service area on weekdays between 8:00AM - 5:00PM
  • Proficient computer skills
  • Customer service experience and skills


Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.

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