Event Manager Job at Hilton, New York, NY 10019

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Job Description

Event Experience Manager - New York Hilton Midtown

New York Hilton Midtownis looking for an Event Experience Manager!This candidate will be responsible for servicing incoming groups and events and serving as an intermediary between the customer and the key departments involved. You will be the main contact for the client and representing the hotel from the time the client arrives to executing a memorable experience on their departure.

New York Hilton Midtownis in the heart of the city, opposite the Museum of Modern Art, and blocks from Central Park and Radio City. This hotel has one of the biggest ballrooms in NYC and boasts 127,000 square feet of space, constituting a meeting planner's dream!

What will I be doing?

As an Event Experience Manager, you will work perform the following tasks with the highest standards:

  • Create Banquet Event orders in the hotel Delphi system, detailing of group program space, diagram creation, invoicing, and creating affiliate contracts, proposals, memos, reports, and revisions.
  • Prepare room blocks for processing, letters of guaranteed rooms and/or F&B; cut off letters, coordinate with outside vendors, managing loading dock schedule, group resume/cover letters, collect and file certificate of insurance & hold harmless
  • Event Experience Managerwill take part in forecast reports, banquet check reconciliation, information sheets, rooming lists, etc. Liaise with internal departments as needed, Projects as assigned.
  • Assist /support Event Operations Manager with Scheduling, assignments and payroll as needed. Separates, posts, and distributes event order sheets/resume packets.
  • Assist with Discovery and Planning Visits, tastings, Pre-Con and tie down meeting support.
  • Process Amenities and coordinate all hotel services for groups such as ex. coat check. Greet guests and direct them to appropriate parties assist with on floor service desk if needed.
  • Route incoming mail, faxes, and packages for group arrivals.

REQUIRED

A positive, can-do, collaborative attitude, passion for service and creativity.

Able to multitask and problem solve

Passionate about growing a career within Hilton

Will Train a Hospitality College Graduate seeking an opportunity!

ASSET

Delphi/FDC experience

1 year hotel experience

Hourly Rate - $29.00 - $31.25

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing Team Members are at the heart of it all!

What benefits will I receive?
Your benefits will include a competitive starting salary and, a
vacation or Paid Time Off (PTO) benefit
. You will instantly have access to our unique benefits such as
the Team Member and Family Travel

Program
, which provides reduced hotel room rates at many of our hotels for you and your family, plus
discounts on products and services
offered by Hilton Worldwide and its partners. After 90 days you may enroll
in Hilton Worldwide's Health & Welfare benefit plans
, depending on eligibility. Hilton Worldwide also offers eligible team members a
401K Savings Plan
, as well
as Employee Assistance and Educational Assistance Programs
. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.

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