Dental Receptionist Job at Mint Family Dental, Pottstown, PA 19464

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Job Description

Job duties:

  • Schedule patients to maximize efficiency of calendar and doctor productivity

  • Greet patients, ensure all forms are filled out through automatically sent links or before appointment using tablets

  • Fully versed with insurance eligibility and benefit verification; educate patients about their insurance coverage and provide breakdown of patient portion for treatment plans
  • Accurate submission of insurance claims and collection of insurance and patient payments

  • Maintain clear notes about patient and insurance conversations.

  • Send electronic or paper statements to patients

  • Familiar with treatment planning

We have the following efficiency measures in place:

  • "Flex Dental" that directly integrates with Open Dental for text/email based appointment reminders, automatic confirmations, e-payments and auto-reconciliations, e-billing, e-consent forms and COVID form texting/emailing for patients to fill prior to visit.

  • We use electronic claim submission.

  • Online access to all insurances for eligibility verification.

  • We have integrated Open Dental with email system for communicating x-rays and intraoral pictures with specialists etc. Our focus has been on making the front desk job efficient.

Mint Family Dental is a single-dentist, private, general and cosmetic dentistry office. We accept only select PPO insurances. We are open Monday to Thursday.

Skills:

  • General Practice
  • Insurance
  • Billing
  • Claims/Appeals
  • Scheduling
  • Treatment Planning
  • Open Dental

Benefits:

  • Dental
  • 401k
  • PTO
  • Bonuses

Compensation:

  • $18-$22/hour

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