Job Description

Opulence’s Customer Service and Sales team lead and empower each other to achieve their career goals within our firm. This has led us to obtain a superior reputation in customer service amongst our clients and their patrons. Our team is pursuing a new Customer Service Associate to foster the growth we have seen this year. The Customer Service and Sales Associate will represent our clients with sophistication and production. The new Customer Service Associate will be paired up with another individual from our team and interact with customers daily. Our Customer Service Associates is known for achieving established goals, identifying and analyzing problems, and offering solutions that produce positive results. Our company continues to cultivate these standards by providing comprehensive and profound training for each employee on our team.

The Day-to-Day Responsibilities of a Customer Service Associate:

• Work within a team environment and communicate with the team and other leaders consistently
• Lead and manage a cohesive team-spirited environment within the office and when meeting with consumers
• Coach other team members to help develop their talents and strengthen the company’s overall skills
• Assist in driving the customer service team to reach sales quotas by utilizing sales skills and creating excellent experiences for all customers.
• Travel locally within a twenty-mile radius to meet with customers alongside other Customer Service Associates

Customer Service Associate Qualifications and Requirements:

• Strong business acumen along with strong interpersonal and communication skills
• The ability to lead, manage conflict and hold others accountable
• Prioritize tasks appropriately whether it’s within a team on individually
• Delegate tasks as needed to team members
• Experience within customer service, sales-based or management environments are all qualities we see as an asset

Job Type: Full-time

Pay: $800.00 - $1,100.00 per week

Benefits:

• Health insurance

Shift:

• Day shift

Work setting:

• In-person

Work Location: In person

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