A Tasting Room job in Napa, CA is available at Stag’s Leap Wine Cellars

We're Stag’s Leap Wine Cellars, part of the Ste. Michelle Wine Estates family. We’re everything you would expect from the winery that put the Napa Valley on the map by winning the famed Judgment of Paris in 1976: our 2019 FAY Estate Cabernet Sauvignon was recently awarded a perfect 100 Points from Wine Enthusiast placing it in the top 0.00048 of all wines reviewed in 2022.

Ste. Michelle Wine Estates is a premium wine company that is proud to call the greater Seattle area our home. We are a collection of distinctive wine estates, including Stag’s Leap Wine Cellars, and maker of some of the finest wines in the world because we value our vineyards and the art of winemaking. This focus has resulted in our ability to offer our consumers extraordinary and distinctive wines from some of the best regions in the world.

Job Responsibilities:

• Providing a warm welcome to members and VIP guests upon arrival
• Work with Visitor Center management team to maintain high level of customer service throughout the entire Visitor Center
• Responsible for escorting clients to their destination on property
• Facilitating daily updates to TOCK reservation system
• Supporting the Visitor Center team in set up and break down of tables
• Supporting the Lead Concierge
• Pouring a welcome wine for arriving members and guests
• Variety of data entry responsibilities to support the wine clubs and e-commerce function
• Facilitating and processing pick up orders for club members and e-comm including supporting curbside pick-up services
• Must be enthusiastic with excellent customer service skills, enjoy working with people and possess a friendly, outgoing, and positive personality

Position Requirements:

• Able to lift and carry up to 50 pounds
• Able to stand for extended periods of time
• Must be 21+ years old
• High School diploma or equivalent required
• Strong verbal/written communication skills with ability to communicate effectively in a polished, professional, and friendly manner
• Ability to work independently and productively
• 2 years customer service or reception experience
• Advanced proficiency with TOCK

Your Compensation:

$17.00 - $27.00/hour based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate’s prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates:

Our Total Rewards programs are designed to attract, motivate, and retain talented, curious people with a passion for innovation, collaboration, continuous improvement, and growth. We offer leading programs that inspire and reward superior performance and foster an inclusive, diverse, and healthy workforce.

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full-time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match and Supplemental Contribution
• Employee Wine Discounts

Culture at Ste. Michelle:

We Challenge: We are driven to succeed in everything we do, and we challenge ourselves and our team to perform at the highest level.

We Care: We put people first – our team, our consumers, our customers, our communities.

We Collaborate: We believe there is nothing we can’t accomplish – together – and we believe lifting-up those around us is essential to achieving both individual and collective success.

Harvest your potential, Uncork the possibilities! If you are interested in our Tasting Room Host job in Napa, CA please apply now.

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.

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