Why Kyndryl

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you – not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back – from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

Your Role and Responsibilities

You will join our Kyndryl Consult organization and help deliver Cloud first, Remote first, and Digital first solutions at scale and enhance resilience and security for our customers while optimizing costs. You will Deliver consulting engagements for one or more of our Digital Workplace technologies and Platforms. As a Service Desk modernization Consultant including Contact Center modernization, you will develop solutions that solve unique business needs and enable modern hybrid work technology.

Primary duties may include, but are not limited to:

• Lead role in the delivery of client consulting engagements for Digital Workplace including client workshops, capability assessments, maturity assessments, strategies, roadmaps and migrate and implement complex solutions
• Data Gathering & Analysis
• Identifying Opportunities to Innovate & Transform
• Conduct Workshops & Assessments
• Journey Mapping
• Gap Analysis
• Build Future-state Strategies and Roadmaps (people, process, technology)
• Advisory Solutioning & Proposals
• Support/Create Business Cases
• Benchmarking
• Perform analysis of the client’s current state, define desired outcomes, define/revise user experience strategies, design conceptual solutions/plans/roadmaps that drive the adoption of relevant emerging technologies, automation, and improved processes in the client’s organization.
• Lead consulting engagement teams: structure and lead requirements analysis, plan for milestones, manage engagement outcomes, and oversee project team members to manage engagement outcomes.
• Articulate engagement findings, designs, recommendations, and roadmaps at executive levels. Deliver storyboard presentations to gain client commitment and buy-in.

Required Technical and Professional Expertise

• Experience working as a lead or senior consultant focusing on Employee Experience, Cost Optimization, Modernizing Digital Workplace technologies
• Experience delivering consulting engagements for one or several of our Digital Workplace technologies (Service Desk, Virtual Desktop, Collaboration, Device Management, and/or Active Directory)
• Relevant business leadership experience, including sales origination, solution shaping, estimating, pitching, and delivery
• Extensive knowledge and experience in creating workplace strategies and implementing workplace technology

This position is fully remote and the anticipated compensation range for the position $123,740 to $296,980 is based on a full-time schedule. Your ultimate compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately.

Preferred Technical and Professional Experience

.

Required Education

Bachelor's Degree

Being You @ Kyndryl

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

Other things to know

Kyndryl offers a wide range of resources for eligible employees to thrive both inside and outside of work. In addition to a competitive benefits program consisting of medical and life insurance, retirement plans, and time off, eligible employees may also have access to: ·12 weeks of paid parental bonding leave. ·Well-being programs to support mental and physical health. ·Financial programs that empower you to plan, save, and manage your money. ·Discounts on retail products, services, and experiences. We consider qualified applicants with criminal histories, consistent with applicable law. Kyndryl will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Primary Job Category

Consultant

Role (Job Role)

IT Management Consultant

Employment Type

Full-Time

Contract Type

Regular

Position Type

Professional

Travel Required

Some travel may be required based on business demand

Company

(Y078) Kyndryl, Inc.

Is this role a commissionable / sales incentive based position

No