Description

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

As a Sales Manager of Leisure Sales, in this position, you will manage the headquarters and regional relationships of assigned multi-national leisure account portfolio. Implements the company’s leisure sales strategy to maximize revenue, yield, and market share while maintaining the appropriate cost of sale for this channel. Demonstrates exceptional understanding of United’s key international markets, customer base, fare products, incentive programs, and channel management strategy. Applies consultative selling to build trusted relationships and establish United as a strategic global partner.

Key Responsibilities:

• Conducts high quality account performance reviews and account negotiations with Director and “C” level executives. Produces detailed data analysis and uses market intelligence to drive increased revenue, share and customer loyalty. Negotiates incentive and cooperative marketing agreements to facilitate international route profitability.
• Solicits account for participation in company-supported activities such as CEO forums, advisory boards, and sponsorships in order to deepen relationships with key decision-makers and produce additional revenue.
• Proactively identifies tactical needs for both the carrier and customer and then develops appropriate solutions for both parties. Creates customer partnership plans that support new routes and/or opportunity markets and ensures tactics are targeted and implemented to create mutual success.
• Works with United’s Pricing/Revenue Management, Agency Programs, and other cross-departmental teams to ensure fare products, incentive programs, and contract terms are relevant in the marketplace and offer ease of customer use.
• Leverages visibility within regions for increased revenue and share generation, be the Leisure expert/consultant. Actively participates in key community events, related Chambers, Tourism Board and associations to network with local executive leaders and promote United's network.

NOTE: This position will require approximately 50% travel and provides for a US-based remote work arrangement ideally located near a United Hub on the East Coast. The salary for this position is $73,900 to $108,990, dependent on job-related, non-discriminatory factors such as experience, education and skills. This range is based on a full-time schedule.

Qualifications

What’s needed to succeed (Minimum Qualifications):

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

• Bachelor's Degree or equivalent work experience
• Minimum 3 yrs. Sales/Airline management experience
• Strong negotiating skills and financial acumen. Analytical tools (Microsoft Office applications)
• Strong sales communications skills - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
• Experience building productive customer relationships; taking responsibility for customer satisfaction and loyalty
• Must be legally authorized to work in the United States for any employer without visa sponsorship

What will help you propel from the pack (Preferred Qualifications):

• MBA degree
• Leisure Sales experience
• Knowledge and user experience of the company’s systems and data sources used within Sales.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.