Company Description

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet -designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing. Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work!

NURSE CASE MANAGER - UCMS
PRN-Day Shift
Harford Primary Care, LLC

University of Maryland Upper Chesapeake Health (UM UCH) offers the residents of northeastern Maryland an unparalleled combination of clinical expertise, leading-edge technology, and an exceptional patient experience.

A community-based, integrated, non-profit health system, our vision is to become the preferred, integrated health system creating the healthiest community in Maryland. We are dedicated to maintaining and improving the health of the people in our community through an integrated health delivery system that provides high quality care to all. Our commitment to service excellence is evident through a broad range of health care services, technologies and facilities. We work collaboratively with our community and other health organizations to serve as a resource for health promotion and education.

Today, UM UCH is the leading health care system and second largest private employer in Harford County. Our 3,500 team members and over 650 medical staff physicians serve residents of Harford County, eastern Baltimore County, and western Cecil County.

University of Maryland Upper Chesapeake Health owns and operates:

• University of Maryland Harford Memorial Hospital (UM HMH), Havre de Grace, MD
• University of Maryland Upper Chesapeake Medical Center (UM UCMC), Bel Air, MD
• The Upper Chesapeake Health Foundation, Bel Air, MD
• The Patricia D. and M. Scot Kaufman Cancer Center, Bel Air, MD
• The Senator Bob Hooper House, Forest Hill, MD

JOB SUMMARY:
This position requires expertise in the nursing process and uses critical thinking skills to plan and coordinate patient care. This role collaborates with other team members to identify Medicare patients appropriate for Initial and Annual Wellness Visits (AWV) and execution of guided processes to complete the AWV. Assists with the triage of patient calls and completion of other clinical tasks as needed. Assesses patient healthcare needs that require additional follow-up by the primary care provider and assists with scheduling appointments. Collaborates to facilitate completion of Maryland Primary Care Program goals. Provides knowledge of community resources to patients and connects them with resources. Serves as a patient advocate and assists in the identification and improvement of service delivery.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES

Education & Training:

• Current Maryland RN license required.
• Completion of a Bachelor’s of Science degree in nursing preferred.
• Strong knowledge of Epic EHR preferred.
• Work Orientation & Experience: Two (2) years of nursing experience in primary care, community nursing, critical care, or home health required. Knowledge of population health principles preferred.

Skills & Abilities:

• 
  Demonstrated skill in a) clinical case management; b) performing complete biopsychosocial assessments and medical triage; c) effective critical thinking; d) written and oral communications; and e) age-appropriate interpersonal interactions. Demonstrated knowledge of a) payer (incl. Medicare and Medicaid) regulations and programs; b) general internal medicine topics and c) case management principles.
• Demonstrated ability to a) communicate and collaborate effectively with both internal and external customers; b) assess, adapt, and calmly respond to changing and/or crisis environment; c) make independent decisions consistent with current policies, procedures, and ethical standards; d) prioritize work assignments and manage time effectively to complete duties; and e) develop a structured and organized process for monitoring active care plans.
• Must have proficient computer skills, including Microsoft Office (specifically Word and Excel)

Additional Information

All your information will be kept confidential according to EEO guidelines.