Job Description

The Company

MPSW, a Meriton portfolio company, is one of the largest independent HVAC Equipment and Solutions providers in Arizona. Our company has offices in Phoenix and Tucson with over 100 employees throughout Arizona. We are proud members of ASHRAE, AEE, and others. We represent over 75 manufacturers, offering innovative systems with a flexibility of equipment and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, value‐added solutions to their complex problems.

Our overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organization in North America. We believe we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

Why Work Here? Excellent company culture, great benefits and opportunities for growth!

The Opportunity

Supports and works closely with Sales staff and customers to administer HVAC product sales from time of sale through final project closeout.

Responsibilities

• Updates internal project list to keep staff up to date on project status
• Generates and sends multiple Excel reports on a weekly basis
• Facilitates the job number order allocation process
• Requests project information from customers as needed for accounting purposes
• Completes preliminary lien notices as needed for accounting purposes
• Sends shipping notifications to customers and resolves any shipping-related questions or concerns
• Creates and manages electronic and paper files
• Collects, fills out and sends equipment pre-startup paperwork to customers
• Collects, fills out and sends equipment startup paperwork to the HVAC Service Department
• Collects and sends project closeout documentation to customers

The Required Profile

• High School Diploma; Two-year Degree in Business Management, Business Administration, or a related field desired
• Minimum of 2-3 years of prior experience in project administration or an administrative role
• Excellent interpersonal and communication skills both verbal and written
• Excellent customer service skills and follow up
• Intermediate Computer skills using MS 365 (Outlook, Excel Spreadsheets, V-lookups, Word)
• Excellent attention to detail and organizational skills
• Ability to multi-task and track projects to completion
• Ability to communicate clearly and effectively with team members and customers
• Accurate data entry skills
• Ability to prioritize workload with strong time management skills
• Professional demeanor, proactive and flexible with changing priorities
• Flexibility to work overtime / non-business hours as needed

Other Skills/Abilities

Strategic Skills
Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills
Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills
Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals.

Personal and Interpersonal Skills
Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.

Environmental Requirements
Will be required to work in an office environment and frequently in the field.

Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK SCHEDULE

Monday - Friday, 7am - 4pm; Overtime may be required based on workload.

No Agencies or Third Parties, please.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation package:

• Overtime pay
• Yearly bonus

Experience level:

• Under 1 year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Phoenix, AZ 85050: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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