• Provide administrative support to the assigned program team(s) to ensure the success of the program’s financial, mission, training, team and marketing goals.
• Prepare and verify financial documents, including billing, invoices, purchase orders, expense reports, check requisitions for Career Services programs and staff.
• Act as a liaison between the Finance Department and Career Services to solve discrepancies in financial documents and report errors to designated supervisor.
• Prepare performance reports for the appropriate program(s).
• Submit staff and participants’ timesheets to the payroll department, receive checks from payroll by program, distribute paychecks and secure checks that have not been claimed.
• Responsible for petty cash and check cashing.
• Coordinate the ordering of office supplies.
• Coordinate purchase of postage and shipping/mailing supplies, if applicable.
• Receive and process all referral requests for services.
• Create and maintain participant records for all referrals; including all participants referred, accepted and discharged into a service program with Goodwill.
• Serve as the primary data entry person for all participant information entered into the participant database.
• Provide administrative support to the staff as requested.
• Ensure adequate supplies of general forms, training materials, and curriculum materials are available for staff.
• Assist with meetings and trainings by copying agendas, taking minutes, ordering refreshments and picking up supplies, as needed.
• Prepare professional development plan (PDP) and engage in quarterly updates in achieving goals
• Maintain training and meeting attendance records.
• Participate in internal and external audits.
• Provide mandatory reporting on all maintenance, safety and health concerns associated with assigned programs and sites.
• Provide information via the telephone for public inquiries regarding all the training programs and services rendered at Goodwill.
• Greet or provide receptionist duties as necessary for callers, visitors, and executives.
• Act as liaison between the Goodwill staff, VR counselors and other referring partners, employers, program participants and their families.
• Attend all meetings and trainings pertaining to this position.
• Attendance at all or majority of quarterly targeted training forums (TTF)
• Completion of all Career Services core training
• Other duties as assigned.

Job Requirements

• High School Diploma or GED and at least three (3) years experience in general office duties.
• Associate’s degree in business, administration, customer service, clerical, computer sciences, or closely related field and at least two (2) years experience in general office duties.
• Ability to be flexible in hours and work location (within the service area) to accommodate the needs of the Program and Goodwill.
• The ability to push, pull and lift 20lbs. with or without accommodations.
• Must be able to safely operate a vehicle and have a valid driver’s license.