Job Description

Do you have a voice like warm butter? Do people tell you they just love talking with you, and feel like they can tell you anything? Is making sure all the details get taken care of your super power? Is follow-through your special sauce?

If so, this might just be the perfect job for you…

We’re looking for someone with a warm, charismatic personality to guide potential clients towards booking Soulful Fine Art Portrait sessions for their child, to help them see who they truly, beautifully are.

It’s important to be able to maintain warmth while managing expectations, explaining policies, and overcoming any concerns or objections. You’ll need to feel comfortable talking to people from all different social, economic, and cultural backgrounds, and most importantly be able to help them trust and enjoy talking with you.

Hours are roughly 20-30 hours per week, working from the comfort of your home office. A quiet environment with no interruptions is a must.

Responsibilities:

• Quickly build genuine connection and put clients at ease
• Make outbound phone calls to follow-up on inquiries
• Take inbound client calls
• Schedule client appointments for portrait sessions and artwork selection.
• E-mail/text client information
• Manage contact details for our portrait experience
• Provide ongoing feedback/communication for team members about what clients would love to have from their sessions, so we can make sure they’re thrilled
• Participate in studio team meetings
• Navigate multiple software systems
• Manage the many client details involved in the different stages of their portrait experience
• Be awesome at getting things done quickly and efficiently

Qualifications:

• Must have experience with sales and appointment setting
• Well-spoken and professional, while maintaining warmth
• Can quickly and easily build rapport with anyone
• Have a growth-mindset and are willing to grow and develop as you learn the world of fine art photography booking and sales
• Comfortable with handling objections and concerns
• Can stay patient and calm (with people, tech issues, etc)
• Willing to do what it takes to find a win/win client solution
• Experience with CRM and scheduling software (we use ActiveCampaign and Acuity)
• Loves talking to and connecting with people
• Reliable
• Experience managing lots of detail

Position Details:

• Part-time (30 hours): $20/hr for 30 hours = $600/week
• Core hours: M-F 9-12 & 3-6 EST, with some occasional flexibility
• Need to have a quiet, professional environment with no interruptions.
• Must provide own computer, monitor, microphone, and smartphone
• Be authorized to work within US

About Us:

• Sarah Prall Portraiture specializes in exquisite portraits, exceptional products, and a transformational experience
• We’ve reinvented the children’s portrait experience and have quickly grown to be the leading photography studio in the area.
• We create deeply personal and one of a kind experience that offers our customers timeless wall portraits that help children see who they truly, beautifully are.

Job Type: Part-time

Pay: From $20.00 per hour

Benefits:

• Work from home

Experience level:

• 3 years

Shift:

• Day shift

Supplemental pay types:

• Quarterly bonus

Weekly day range:

• Monday to Friday

Work setting:

• Remote

COVID-19 considerations:
n/a

Experience:

• Sales: 3 years (Preferred)
• Customer service: 3 years (Preferred)

Work Location: Remote

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