Part-Time Tour Guide Job at Billings Productions, Allen, TX 75013

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Job Description

Job description

Job description

Billings Productions, Inc. (BPI) is a world leader in animatronic dinosaurs and other large animatronic creatures. We are dedicated to creating partnerships with our clients to create amazing exhibit pieces. After 19 years of sending our creations all over the world, we are finally ready to open our doors and share our passion with the public. We invite the public to take a tour of our warehouse and learn about Billings Productions, animatronics, and dinosaurs. We have a large event space for those to visit, a gift shop and we routinely host birthday parties and events!

We are looking for an outgoing individual who loves speaking in front of people, including large groups of guests that visit our facility.

Tour Guides help the Community Relations Manager conduct tours, assist with special events, and support the retail side of BPI. Tour Guides lead a group of visitors through BPI's facility, speaking about the history of the Company, the animatronics, and dinosaurs. Groups mainly consist of elementary-aged children (with adult chaperones), but occasionally have only adult attendees. In addition, you'll be the face of the Company for birthday parties and other events held in our event space for a variety of clientele. The Tour Guide will not actually work on building animatronics, but can definitely grow into that direction if desired. No prior knowledge is necessary, we will teach you about the Company so you can educate others! Just bring your excitement!

Qualities

  • Friendly
  • Patient
  • Punctual
  • Loves learning
  • Loves educating others
  • Outgoing and personable
  • Team player and organized
  • Loves dinosaurs!

Responsibilities

  • Conduct BPI tours and support the Events Team to ensure visitors are being serviced properly
  • Speak to and instruct groups of varying ages while conducting a tour or supporting a workshop
  • Check out customers at the POS Register
  • Maintain a clean working environment for staff and visitors
  • Assist visitors and practice good customer service
  • Opportunities to go off-site to promote the Company and participate in events
  • Flexible schedule to work Monday-Sunday. Schedule may vary depending on conditions.
  • Assist Manager with departmental projects
  • Assist other departments with BPI as needed

Qualifications/Minimum Requirements

  • Must be able to work a 8:30AM-5:00PM shift.
  • We really need someone who is available Wednesdays and Sundays (preferably Sundays, Mondays, Wednesdays, and Thursdays)
  • Must be punctual and reliable
  • Must be able to work with children
  • Must be able to learn and retain information
  • Must be comfortable speaking to groups of 20+ people at one time
  • Retail environment experience preferred
  • High School diploma required or equivalent
  • Leading/teaching workshops or classroom experience is a plus
  • Ability to lift, bend, and transport merchandise weighing up to 50 lbs.
  • Ability to be on feet for at least 8 hours
  • Must be fluent in English, Spanish is a plus but not a requirement
  • Must be at least 18 years of age
  • Must successfully pass a background check

Skills

  • Excellent customer service skills
  • Excellent time management
  • Ability to maintain a customer-focused environment
  • Ability to multitask
  • Basic math skills
  • Able to work collaboratively as part of a team

Compensation & Benefits

  • This position is $15.00/hr.
  • Tips and commissions for events and merchandise sales (average birthday part tip: $20.00 per party. Merchandise commission range: $10 per moth to $60 depending on sales)
  • Occasional lunch provided
  • 30% employee discount on merchandise
  • Growth opportunities within the Company to transition into production. (Yes, we can teach you how to build dinosaurs)
  • Laid back environment with flexibility
  • You get to work with dinosaurs

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Tips

Ability to commute/relocate:

  • Allen, TX 75013: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Day Shift (Required)

Work Location: In person

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