The City of Santa Clarita has a part-time seasonal (PTS) position available in the Recreation and Community Services division. Under the leadership of the Recreation Coordinator, this position will perform tours of the Tesoro Adobe Historic Park and facilitate reservations. This position may work up to 20 hours per week based on programming needs. Work schedule varies, but is expected to occur Tuesday-Friday from 1:00-5:00 p.m. and/or Saturdays 8:00 a.m.-12:00 p.m. as needed and may include nights, weekends, and holidays.

DUTIES AND RESPONSIBILITIES:

• Learn the history of Tesoro Adobe Historic Park to perform outdoor docent-led tours of the facility
• Serve as the lead docent for the general public visiting the facility
• Provide customer service to residents and the general public, including providing onsite information about the facility, answering and responding to phone calls, emails, and public inquiries
• Perform a wide variety of office duties, including creating event bulletins and public notices; proofreading; maintaining various supplies, forms, calendars, logs, reports, and files; and managing signage on the main display board
• Utilize the City’s registration software to input tours for large groups, book reservations, gather appropriate insurance documentation, and monitor event reservations
• Create and prepare marketing content for a variety of platforms, including social media content, flyers, and more, and capture photos and videos of programs at the facility
• Oversee site opening and/or closing, including special events and City programming
• Assist in the organization, set-up, and clean-up of the facility
• Organize, plan, and work on special events with other program areas as needed
• Track the daily number of attendees for tours and passive use
• Attend meetings and training sessions as required
• Thoroughly inspect the facility on a daily basis to ensure the facility is safe for tours and public use
• Report and record any safety concerns, incidents, or accidents in a timely manner to the supervisor
• Other duties as directed

• High school diploma or GED equivalent
• At least two years of experience in customer service working with the general public, recreation, performing tours, general office support, or other related experience
• Knowledge of recreation programming is highly desirable
• General office experience performing clerical and/or receptionist duties is highly desirable

• Ability to understand and learn the history of the Tesoro Adobe Historic Park to accurately and confidently provide historic information and tours to the general public
• Knowledge of basic math, business English, spelling, and a strong understanding of grammar and punctuation rules; and the ability to correctly proofread and edit correspondence
• Strong customer skills and the ability to provide excellent customer service to employees and the public, including the ability to handle conflicts and complaints
• Strong interpersonal skills and the ability to remain poised and maintain a professional appearance with self-starter capabilities
• Strong attention to detail and ability to multi-task in a fast-paced environment with constant interruptions and changing priorities
• Ability to be a strong team member and work both independently and as part of a work group
• Strong communication skills and the ability to communicate effectively, tactfully, and positively (both verbally and in writing)
• Ability to perform general office duties relevant to the program
• Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel, and the ability to learn and use new software programs
• Ability to be creative and prepare content for marketing, and use relevant equipment and software
• Ability to organize and prioritize a variety of tasks in an effective and timely manner
• Strong interpersonal skills and the ability to establish and maintain effective working relationships
• Ability to make sound decisions within established guidelines and be a creative problem solver
• Strong work ethic, proactive, and a quick learner
• Ability to follow and enforce City policies as they relate to the health, behavior, and safety of others
• Ability to work flexible hours and a varied schedule
• Ability to work outdoors in various weather conditions, including inclement weather
• Ability to lift, drag, and push files, paper, documents, and equipment weighing up to 25 pounds may be required; the position requires prolonged sitting, standing, walking, etc.

APPLICATION PROCESS:

A completed online City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process may include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. Applicants that meet minimum qualifications and are selected for interviews will be required to disclose information regarding criminal convictions. Please notify Human Resources for assistance if you require special accommodations to participate in the application/selection process.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm the work authorization of newly hired employees.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In compliance with California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.

PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours per fiscal year (July 1-June 30).

APPLICATION DEADLINE: Open Until Filled

First Review Date: Monday, May 15, 2023

The City of Santa Clarita is an Equal Opportunity Employer

Part-time, temporary, seasonal employees are not eligible for benefits and must participate in ICMA-RC (deferred compensation as a replacement for Social Security).