Department Assistant Job at Kaiser Permanente, San Diego, CA

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Job Description

Responsible for registration, discharge & order entry on the KPDS mainframe. Assists the nursing & physician staff in managing the patient care flow. Acts as a liaison for patient & family.

Essential Functions:
  • Upholds KP's Policies & Procedures, Principles of Responsibilities & applicable state, federal & local laws

  • Observes Environmental Safety Standards

  • Maintains standards of professional behavior established to enhance quality of service

  • Demonstrates competencies in use of KPDS/OPAS mainframe

  • Demonstrates competence in registration protocols

  • Provides nurse/physician & clerical support

  • Provides bedside flow

  • Provides discharge services

  • Provides teleph1 triage

  • Communicates verbally in a clear & concise manner

  • Demonstrates professional maturity in all interactions w/ patients & staff

  • Able to organize, plan, & set priorities & complete work w/ minimal assistance & within designated work hours

  • Works as a key member of the ED team, under the direction of the nursing & physician staff

  • Follows established service standards as set forth in LMP ABC's

  • That is, Take Initiative, Take Responsibility, Take Care & Take Pride

  • Demonstrate compliance in all above 4 areas

  • Examples: make a positive first impression, protect patient privacy & confidentiality, assume ownership, resolve conflict, show respect, maintain you environment & support your team

  • Assume other activities & responsibilities from time to time as directed

Basic Qualifications:

  • Two (2) years experience in a medical setting

  • One (1) year experience in hospital or outpatient medical setting

  • High school diploma or equivalent

  • CPR certification

  • Skill in handling a multi-line phone

  • Superb customer service

  • General computer knowledge & data entry competence

PrimaryLocation : California,San Diego,Zion Medical Center
HoursPerWeek : 1
Shift : Day
Workdays : Sun, Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 11:00 PM
WorkingHoursEnd : 07:30 AM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : B09|OPEIU|Local 30
Job Level : Individual Contributor
Job Category : Clinical Support
Department : ZION MEDICAL CENTER - Emergency-Day - 0806
Travel : Yes, 25 % of the Time
Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

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