Job Description

Duties: Perform in depth analysis for fact finding on existing behavior of the system and on new features required, including business logic and end to end data flow, and ensure the build of comprehensive, robust requirements. Create high quality product artifacts including user stories, control journies, user journies, acceptance test cases, etc. Manage product backlog along with product owners, including having 6 springs backlog refined. Identify and pursue root-cause analysis of risk, compliance, product issues, and client complaints. Mobilize resources across boundaries to solve in a productive manner with a sense of urgency. Facilitate implementation and adoption of new functionality through training, documentation, and demonstrations. Define test cases and coordination of user acceptance testing. Understand interdependencies between multiple variables and consider trade-offs and impact of decisions. Generate standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders. Synthesize current business intelligence or trend data to support recommendations for action. Maintain library of model documents, templates, or other reusable knowledge assets. Telecommuting permitted up to 60% of the week

QUALIFICATIONS:
Minimum education and experience required: Bachelor's degree in Engineering (any), Computer Science, Computer Information Systems, or related field of study plus 7 years of experience in the job offered or as Business Analyst, Applications Development, IT Associate/Consultant, or related occupation.

Skills Required: Requires experience in the following: JIRA; Confluence; Service Now; MS Visio; SQL Developer; BI Tool including Tableau or QlikView; Identity and Access Management; Roles and Policy Based access control; and Agile Methodology.

Job Location: 880 Powder Mill Rd., Wilmington, DE 19803. Telecommuting permitted up to 60% of the week.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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